
People
Olli-Pekka Pohjanmäki, Paul Lillrank and Lauri Mähönen. Customer relationship management, quality and service systems, and data and analytics.

Olli-Pekka Pohjanmäki
CEO, Partner
A customer strategist who builds business models for sustainable growth.
More than 35 years of customer relationship management as a consultant, executive and educator. From Aspectum and LähiTapiola back to his own table.
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Paul Lillrank
Partner, Professor Emeritus
A scientist who is still fascinated by sparking new ideas.
Professor Emeritus of Industrial Engineering and Management at Aalto University, the father of Japanese quality thinking in Finland and a co-founder of Nordic Healthcare Group.
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Lauri Mähönen
Partner, Data and Analytics
A front-line builder of growth models who turns data into precisely targeted action.
In data and software business since 1998. Most recently led Nordic sales at Dun & Bradstreet.
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